Privacy Policy | Faizan’s Defensive Driving School
At Faizan’s Defensive Driving School, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, contact us, register for driving lessons, or use our driver training services.
Information We Collect
When you contact us, register for a program, or use our services, we may collect:
- Personal information such as your name, phone number, email address, and mailing address.
- Student and driver training information such as learner licence details, permit status, course registration details, lesson history, and information needed for SGI-related training or certification.
- Payment-related information such as payment confirmation, billing details, or e-transfer records. We do not store credit card information on our website.
- Website usage information such as IP address, browser type, device information, pages visited, and general analytics data.
- Communication details when you contact us by phone, text message, email, website form, or social media.
How We Use Your Information
We use your information to:
- Respond to your questions and service requests.
- Register students for SGI 6 & 6 training, online classes, brush-up lessons, road test car rental, or other driving school services.
- Schedule, confirm, update, or cancel lessons and classes.
- Process payments, send receipts, and maintain business records.
- Communicate important service updates, booking details, class information, or certificate-related information.
- Improve our website, customer service, and student experience.
- Meet legal, accounting, insurance, SGI, or regulatory requirements when applicable.
Photos, Reviews, and Testimonials
We may use student photos, reviews, testimonials, or success stories on our website, social media, or Google Business Profile only when permission has been given. Students may contact us if they want a photo or testimonial reviewed or removed.
Information Sharing
We do not sell or rent your personal information.
We may share information only when necessary, such as:
- With SGI or regulatory authorities when required for driver training, certification, or legal compliance.
- With service providers that help us operate our website, forms, email, analytics, scheduling, payments, or business systems.
- When required by law, insurance, accounting, or safety-related obligations.
Website Cookies and Analytics
Our website may use cookies and analytics tools to understand website traffic, improve user experience, and measure website performance. You can disable cookies through your browser settings, but some website features may not work as expected.
Third-Party Links
Our website may include links to third-party websites such as SGI, Google, social media platforms, payment services, or other helpful resources. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies before providing personal information.
How We Protect Your Information
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no website, email, text message, or online system can be guaranteed to be completely secure.
How Long We Keep Information
We keep personal information only as long as needed for bookings, driver training records, certification, accounting, insurance, legal, regulatory, or business purposes. When information is no longer needed, we take reasonable steps to delete, securely store, or anonymize it.
Your Rights and Choices
You may contact us to request access to your personal information, ask for corrections, request deletion where possible, or ask questions about how your information is used. Some information may need to be kept for legal, accounting, SGI, insurance, or business record requirements.
You may also ask us to stop sending non-essential promotional messages.
Updates to This Privacy Policy
Faizan’s Defensive Driving School may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Faizan’s Defensive Driving School
Email: defensivdrivingschool@gmail.com
Phone: 306-737-5612
Website: www.defensivdrivingschool.ca
By using our website or services, you agree to this Privacy Policy.
